<p>Benefits:</p> <ul> <li>Bonus based on performance </li><li>Health insurance </li><li>Opportunity for advancement </li><li>Training & development </li><li>Wellness resources </li></ul> <p>Job Description:</p> <p>Assistant Manager looking to grow with impeccable customer service and sales experience</p> <p>Responsibilities:</p> <ul> <li>Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management </li><li>Oversee and manage daily operations of the Spa </li><li>Manage and drive spa sales performance </li><li>Assist in developing talented spa professionals </li><li>Membership education and sales - including sales goals and incentives </li><li>Passionately promote products and services </li><li>Ability to work a flexible schedule. (Shifts are 8-4 and 2-10) </li><li>Excellent verbal and communication skills </li><li>Fast learner and tech savvy </li><li>Comfortable in a fast paced work environment. We are a small location but high volume </li><li>Create marketing strategies aimed at maximizing revenue and profits </li><li>Perform data analysis that drives business decisions and success </li><li>Use sound judgment, work independently, with minimal supervision. </li><li>Plan and direct to meet the daily needs of the operation. </li><li>Maintain the utmost cleanliness and soothing ambiance of the premises </li><li>Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints. </li><li>Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations. </li><li>Motivates and empowers the team to achieve high standards. </li></ul> <p>Incentives:</p> <ul> <li>Bonus based on performance </li><li>Discounts with Verizon Wireless and KinderCare </li><li>Health insurance </li><li>Growth opportunities available </li><li>Discounted services and gift cards </li></ul>