<p>Location: Urbandale, IA - (<em>THIS POSITION IS 100% ONSITE</em>)</p> <p>(Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.)</p> <p>The Software Quality Assurance Engineer creates, modifies and implements test plans, scripts, summary reports and status reports. This position reviews proposed requirement changes, additions as relates to the AEGIS system. A Software Quality Assurance Engineer understands and follows standards and best practices for SQA and CMMI.</p> <p>Job Duties / Key Accountabilities</p> <ul> <li>Coordinates application software releases, test plans and overall project strategy with the department, management and internal/external customers. </li><li>Maintains and updates test cases for each release over all enhancements based on requirements, documentation, and defects. </li><li>Monitor and track defects through bug tracking software, maintains defect listing and coordinates plans for action with development team. </li><li>Identifies and improves software testing process. </li><li>Sets up system test environments using production data restores. </li><li>Deploys software releases to central systems and terminal applications. </li><li>Ability to create and maintain reports within the Systems department. </li><li>Performs regression testing of new releases for all central system components and AEGIS terminal applications. </li><li>Maintain ongoing knowledge of SOD, EOD and drawing activities. </li><li>Create and maintain balancing procedures. </li><li>Ability to work cohesively with the customer during testing to communicate, update, and troubleshoot while in the environment to ensure testing is completed in accordance with the approved specifications. </li><li>Proactively communicates status updates, responds to customer inquiries, and troubleshooting via email, chat, phone, or support ticket systems. </li><li>Provides support to the Lottery and SG employees for Scratch and Lotto ticket gaming functions. </li><li>Collaborates with systems and operations departments for testing and operation support. </li><li>Other duties as assigned. </li></ul> <p>Qualifications / Skills / Knowledge</p> <p>Required:</p> <ul> <li>On call 24/7 </li><li>Bachelor's degree in Computer Science and/or 4 years of related work experience. </li><li>Knowledge and experience in product promotions, hardware and systems software. </li><li>Working knowledge of Linux, SQL and Windows Active Directory. </li><li>Must have strong computer skills and proficiency in computer hardware and operating systems. </li><li>Ability to work in team environment. </li><li>Ability to operate office equipment. </li></ul>