<p>Title: Catering Manager</p> <p>Reporting Structure: Reports to Back of House Director</p> <p>Hours per week: 40-45 hours weekly in a mixture of catering operations and other restaurant positions. The catering manager must have availability to work some evenings and weekends as needed to support orders at those times.</p> <p>Role Vision:</p> <p>The Catering Manager is an action-oriented and organized individual who enjoys high pressure and fast paced situations; preparing, assembling and delivering catered food to our guests at Chick-fil-A West Carmel.</p> <p>Areas of Ownership and Responsibility:</p> <p>Catering Operations:</p> <ul> <li>Ensure all catering orders are fulfilled accurately and on-time </li><li>Receive and enter catering orders into the register </li><li>Complete setup and preparation for each order; boxes, utensils, sauces, etc </li><li>Assemble trays of nuggets, chicken strips, ect. </li><li>Drive delivery orders </li><li>Maintain a clean and organized operations area </li><li>Prepare and include a thank you card, coupon, and receipt along with each order </li><li>Assist in logging catering orders for future follow-ups and repeat orders </li><li>Notify the marketing director of any issues with orders and/or guests </li><li>Implement systems and processes to improve the catering fulfillment process </li><li>Partner with other restaurant leaders and food prep team members to create daily and weekly plans to execute upcoming orders </li></ul> <p>Kitchen Operations:</p> <ul> <li>Serve in restaurant positions, performing work such as: </li></ul> <p>o Order taking</p> <p>o Assembling boxes of nuggets and strips</p> <p>o Assembling sandwiches</p> <p>o Cooking and serving Waffle Potato Fries</p> <p>o Breading chicken</p> <p>o Cleaning</p> <p>Skills needed:</p> <p>Planning, attention to detail, organization, enjoys the pressure of working on multiple things at once, professional communication with guests, thorough communication with restaurant operations team, self-management, goal setting, creativity, flexibility.</p> <p>Working at Chick-fil-A West Carmel is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by Evan Williamson, who is passionate about investing in the future of his Team Members and giving back to his community.</p>