<p>Description</p> <p>Sales Managers will partner closely with their teams of Brand Ambassadors to accelerate business growth while delivering outstanding leadership and support. In this role, you will act as a strategic coach - providing tailored training, tracking key performance metrics, and offering actionable insights to hep Ambassadors hit their target goals. Sales Managers will drive engagement through regular one-on-ones, group trainings, and recognition initiatives, all in service of our mission to uplift, empower, and validate our community.</p> <p>Essential Job Functions:</p> <ul> <li>Strategic Sales Leadership: Coach assigned Ambassadors to hit PRS, sponsoring, and Fast Start goals; build simple, repeatable growth plans. </li><li>Ambassador Success Management: Maintain a proactive cadence (1:1s, group calls); communicate updates, incentives, and promotions. </li><li>Recruiting & Pipeline: Run bi-weekly opportunity calls; track lead flow and conversions; equip teams with outreach and follow-up scripts. </li><li>Onboarding Touchpoints: Conduct a monthly Welcome to Younique call and hold 1:1 milestone calls with Ambassadors as they reach Fast Start checkpoints (FS1-FS3) to celebrate wins and reinforce next steps. </li><li>Performance Monitoring & Forecasting: Track KPIs (PRS, sponsoring, FS progress, retention); forecast monthly results; course-correct with action plans. </li><li>Retention & Reactivation: Identify churn risk; run re-engagement plays; partner with leaders to stabilize and grow key teams. </li><li>Training and Enablement: Deliver weekly micro-trainings (product, Y-App, social selling); publish playbooks, calendars, and challenge kits. </li><li>Recognition & Incentives: Implement recognition and team challenges, celebrate wins publicly; ensure budget adherence. </li><li>Community Engagement (targeted): Engage team chats/groups to drive attendance, activity, and conversion - not broad corporate channel monitoring. </li><li>Event Ownership: Plan and lead monthly kickoffs and opportunity sessions with clear attendance and conversion - not broad corporate channel monitoring. </li><li>Event Ownership: Plan and lead monthly kickoffs and opportunity sessions with clear attendance and conversion goals; share post-event recap. </li><li>Project & Issue Management: Drive cross -functional initiatives, escalate systemic issues via defined channels; track resolutions. </li><li>Document & Systems Hygiene: Keep CRM/notes current to enable reporting, coverage, and leadership visibility. </li><li>Live the Younique Mission: Model and promote Younique's mission to uplift, empower, and validate in every interaction - leading with professionalism, inclusivity, and ethical selling practices. </li><li>Event Attendance & Support: Attend and actively support corporate and field events (kickoff, trainings, roadshows, Convention), including pre-event promotion and post-event follow-through (recaps, action plans). </li><li>Director of Sales Support: Assist the Director of Sales with planning, reporting, and strategic initiatives; provide weekly performance insights, prepare materials, and act as a delegate when requested. </li></ul> <p>Requirements</p> <ul> <li>3+ Years of Account Management or Customer Support experience. </li><li>Ability to communicate clearly in person and in written form. </li><li>Must be able to speak, read and write in the assigned language. </li><li>Maintain high attention to detail. </li><li>Proactively identify and resolve issues. </li><li>Work effectively in team settings and individually. </li><li>Possess a thorough understanding of the pay plan. </li><li>Demonstrate outstanding customer experience skills. </li><li>Live and promote Younique's mission to Uplift, Empower, and Validate in every interaction. </li></ul>