<p>Overview</p> <p>We are seeking an experienced and dedicated Hourly Manager to join our team at Ms. Peaches Restaurant. As a Supervisor, you will play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring the highest levels of service, guest satisfaction, and team performance.</p> <p>Responsibilities</p> <ul> <li>Provide guidance, support, and direction to restaurant staff, including training, scheduling, and performance management. </li><li>Interact with guests to ensure exceptional service, address concerns, and enhance their overall dining experience. </li><li>Oversee and coordinate the activities of the restaurant during your assigned shifts, including managing guest reservations and table assignments. </li><li>Monitor food and beverage quality, presentation, and service standards to ensure consistency and adherence to restaurant policies. </li><li>Assist in managing inventory, including procurement, stocking, and minimizing waste. </li><li>Monitor and manage financial aspects of the restaurant, including cash handling, billing, and expense control. </li><li>Address and resolve customer complaints and operational challenges efficiently and professionally. </li></ul> <p>Qualifications</p> <ul> <li>Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is required. </li><li>Strong leadership and communication skills, with the ability to motivate and mentor staff effectively. </li><li>Excellent customer service skills and a genuine passion for creating positive guest experiences. </li><li>Proficiency in restaurant operations, including inventory management and financial reporting. </li><li>Knowledge of health and safety regulations and a commitment to upholding them. </li><li>Flexibility to work evenings, weekends, and holidays as needed. </li></ul> <p>Who We Are:</p> <p>Ms. Peaches embodys the essence of Southern hospitality. Be the face of warmth and welcome, guiding guests through a delectable journey of Southern flavors and craft cocktails. Your precision in order-taking and collaboration with the kitchen and bar teams will ensure seamless service. Engage guests during lively brunch services and create unforgettable dining memories. Bring your passion for Southern cuisine, communication finesse, and adaptability to contribute to our vibrant restaurant environment.</p> <p>Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/</p> <p>We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.</p>