<p>We anticipate the application window for this opening will close on - 7 Aug 2025</p> <p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.</p> <p>A Day in the Life</p> <p>Works closely with Sales Team to provide support with custom quotes in SFDC, processing and expediting capital orders, processing asset and service contracts, processing subscription and scheduling agreements. Responsible for Medtronic asset shipments to rep and customers and asset tracking. Customer Master maintenance. Rep demo product shipments and tracking. Create and track returns, credits, and rebills.</p> <p>Responsibilities may include the following and other duties may be assigned.</p> <ul> <li>Represents company to external and internal customers, answers order, pricing, and shipment-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, processes Capital Equipment and other specialty orders by initiating order through SFDC and SAP. </li><li>Works closely with sales team to ensure proper documents are submitted for capital equipment order processing. </li><li>Processes credits and rebills for pricing and Payer errors, as well as, processing returns and other credits. </li><li>Works with Sales Support Coordinator on allocation of stock to capital equipment orders. </li><li>Expedites capital equipment orders as necessary, working with the Distribution Center. </li><li>Monitors Medtronic Connect and EDI orders for capital equipment. Contacts customer and/or sales representative to obtain correct paperwork prior to shipment of equipment. </li><li>Available to facilitate requests from the sales team, research issues, and create custom quotations/contract in SFDC. </li><li>Responsible for shipping and tracking of sales rep demo equipment to include an annual audit. </li><li>Responsible for tracking and disposition of Medtronic assets assigned to customers and sales team. </li><li>Monitors new account set-ups in SFDC and facilitates set-up of new accounts as necessary. </li><li>Provides support for special requests and projects as needed. </li></ul> <p>OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision.</p> <p>DIFFERENTIATING FACTORS</p> <p>Autonomy: Seasoned individual contributor who provides assistance and training to lower level employees.</p> <p>Performs a wide variety of non-routine clerical and administrative tasks and may support special projects or assignments.</p> <p>Works under limited supervision.</p> <p>Organizational Impact: Works to deliver day-to-day objectives with significant impact on achievement of results for the job area Work involves obtaining or providing information or data requiring some explanation or interpretation.</p> <p>Work consists of tasks that are typically not routine.</p> <p>Innovation and Complexity: Makes minor changes in systems and processes to solve problems or improve effectiveness of job area.</p> <p>Expected to independently propose solutions to problems for manager review.</p> <p>Communication and Influence: Communicates typically with internal and external contacts.</p> <p>Obtains and provides information on matters of moderate importance to the job area.</p> <p>Leadership and Talent Management: Responsible for providing guidance, coaching and training to other employees within job area.</p> <p>Required Knowledge and Experience: Requires broad practical knowledge of operational systems and practices typically gained through extensive experience and/or education.</p> <p>Requires minimum of 2 years of relevant experience.</p> <p>Physical Job Requirements</p> <p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p> <p>The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.</p> <p>Benefits & Compensation</p> <p>Medtronic offers a competitive Salary and flexible Benefits Package</p> <p>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.</p> <p>Salary ranges for U.S (excl. PR) locations (USD):$43,600.00 - $65,400.00</p> <p>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</p> <p>The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).</p> <p>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).</p> <p>The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).</p> <p>Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.</p> <p>Further details are available at the link below:</p> <p>Medtronic benefits and compensation plans</p> <p>About Medtronic</p> <p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.</p> <p>Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.</p> <p>We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p> <p>Learn more about our business, mission, and our commitment to diversity here.</p> <p>It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.</p> <p>If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p>