<p>Description</p> <p>ORGANIZATIONAL OVERVIEW</p> <p>STRIVE is a national leader in workforce development solutions, empowering individuals to discover their best future selves through innovative, evidence-based career training and holistic, lifelong support. STRIVE partners with employers, funders and community organizations to close gaps in workforce needs and help local economies thrive. Founded in East Harlem, NY, in 1984, STRIVE has grown from its roots to now offer programs in locations across the country.</p> <p>For more than 40 years, STRIVE has been a catalyst for economic change and prosperity in underserved communities. Our tuition-free skills and job readiness training, one-on-one support and lifetime personal coaching prepare students for careers in high-growth industries such as healthcare, construction and logistics. With a proven pathway to possible, 80% of STRIVE students graduate, 76% attain employment and 70% retain employment long-term.</p> <p>Looking to the future, STRIVE has embarked on an ambitious ten-year growth plan to increase its impact in more locations nationwide, aiming to serve up to 10,000 individuals each year by 2033.</p> <p>We meet individuals where they are, providing free programs tailored to adults 18+, including those impacted by the justice system. At STRIVE, there is always a path forward.</p> <p>See why STRIVE has been the pathway to possible for more than 40 years in our 3-minute mission video.</p> <p>POSITION SUMMARY</p> <p>The Safety Officer ensures the safety, well-being, and positive climate of the STRIVE NYC office while maintaining a welcoming and professional environment for students, staff, and visitors. This position blends restorative justice, community engagement, and safety oversight to foster a respectful, inclusive, and supportive culture where all students can thrive.</p> <p>The Safety Officer will respond to and de-escalate conflicts, manage student incident reports, and collaborate with program staff to reinforce STRIVE's behavioral and social norms through restorative practices.</p> <p>Requirements</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p> <p>Safety, Security, and Environment</p> <ul> <li>Ensure the safety and welfare of all students, staff, and visitors while maintaining a welcoming and professional atmosphere. </li><li>Monitor office areas, student activity, and address safety or welfare concerns promptly. </li><li>Access and review camera footage when needed to investigate and document incidents. </li><li>Ensure that exits, doors, and windows are properly secured at closing and that all students have exited the building. </li><li>Serve as an active member of the STRIVE Safety Committee. </li><li>Communicate safety and policies clearly to students and visitors and establish a comprehensive list of restorative practices for any violations. </li><li>Create community standards and restorative practices and lead the implementation. </li></ul> <p>Student Engagement and Restorative Practices</p> <ul> <li>Serve as the primary point of contact for escalated student situations, addressing incidents promptly and developing restorative action plans. </li><li>Build strong, respectful relationships with students and staff, maintaining confidentiality at all times. </li><li>Provide direct support to students experiencing behavioral, emotional, or personal challenges. </li><li>Collaborate with program staff to identify at-risk students and implement behavior change plans & interventions grounded in restorative principles. </li><li>Organize and facilitate restorative conversations, circles, or mediations among students and staff. </li><li>Promote and model STRIVE's behavioral and social norms across all program spaces. </li><li>Participate in case conferencing as needed to ensure coordinated student support. </li></ul> <p>Community Engagement and Resource Connection</p> <ul> <li>Develop and maintain a directory of community resources, including wellness, housing, and childcare supports to help support students. </li><li>Make referrals to appropriate community partners and track student interventions and outcomes. </li><li>Work with the wellness team & community outreach team to ensure students in crisis have access to holistic support services. </li></ul> <p>Documentation and Compliance</p> <ul> <li>Prepare clear and accurate incident reports, logs, and documentation to ensure compliance with STRIVE policies and safety standards. </li><li>Follow universal precautions, standard safety protocols, and all applicable Federal, State, City, and STRIVE privacy and security policies. </li><li>Additional duties as assigned </li></ul> <p>QUALIFICATIONS</p> <ul> <li>High School Diploma or GED required </li><li>Preferred justice impacted background and/or individuals with a knowledge of restorative justice framework. </li><li>Proven experience in de-escalation, conflict resolution, crisis intervention </li><li>Prior training in restorative justice or mediation preferred. </li><li>Experience working with young adults, justice-impacted individuals, or adults facing barriers to employment. </li><li>Prior experience in customer service or front-facing role. </li><li>Ability to remain calm under pressure </li><li>Basic computer skills (Microsoft Office, Zoom, CRM, etc.) </li></ul> <p>Location: This is an in-office position in our NYC office.</p> <p>STRIVE offers a rich benefits package that includes:</p> <ul> <li>Health insurance </li><li>Dental insurance </li><li>Life insurance </li><li>Flexible Spending Accounts (FSA) </li><li>Pre-tax Commuter Benefits Program </li><li>401k with employer match </li><li>20 days of PTO (pro-rated for part-time employees) </li><li>Sick leave </li><li>Up to $500 annual professional development reimbursement </li><li>Paid holidays (including week of Christmas) </li><li>Early closing each Friday during the summer </li></ul> <p>STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.</p>