<p>This is a Nashville Public Library civil service position. The Outreach Coordinator is responsible for developing, coordinating, and executing outreach initiatives for the Bordeaux Cluster and promoting library services, programs, and resources to diverse community groups. This position also provides direct public services at the service desk, assisting patrons with information and technology services. The ideal candidate is passionate about community engagement, has strong public service skills, and enjoys working with people of all ages and backgrounds.  Other duties as assigned.</p> <p>A city with a great library is a great city, and that's very true for Nashville. With nearly three million visits per year - and a collection of almost two million items - Nashville Public Library (NPL) is Music City's gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows, and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.</p> <ul> <li>Collaborates with manager and staff to establish outreach goals for the cluster. </li><li>Coordinates with manager and staff to plan and develop outreach events, programs, and services to meet the needs of the community. </li><li>Assists and provides library staff with outreach, programs, library services, and marketing within the cluster for any age group. </li><li>Builds a community contact network for the cluster and establishes a process to maintain this information.  </li><li>Creates and maintains outreach kit prototype and outreach material, including best practices for cluster. </li><li>Provides a consistent, immersive, presence within the community as a representative of the library. </li><li>Creates and administers surveys or uses other assessment tools to determine community needs and interests. </li><li>Keeps and reports metrics reflecting outreach program activities. </li><li>Works nights and weekends.  </li><li>Travels to locations to promote library. </li><li>Provides basic reference and reader's advisory service to the public at service desks and out of branch. </li><li>Assists the public with the use of library materials and equipment. </li><li>Serves as (PIC) Person in Charge in absence of the Manager. </li><li>Attends festivals, community events, and local organizations.  </li><li>Conducts library tours to schools and community groups. </li><li>Regularly promotes community awareness of the program(s) and services provided by the library. </li></ul> <p>EDUCATION & EXPERIENCE:</p> <p>Bachelor's Degree from an accredited college or university and two (2) years of experience in program administration.</p> <p>  *No Substitution</p> <p>LICENSE REQUIRED:</p> <p>A Valid Driver License may be required.</p> <p>Candidates with accreditations earned in a foreign institute are encouraged to apply.</p> <p>Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.</p> <ul> <li>Fluent bilingual language skills </li><li>Knowledge in determining library program needs of the public being served </li><li>Experience implementing outreach programs consistent with established goals </li></ul> <p>We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.</p> <p>Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.</p> <p>Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640</p>