<p>About Our Job</p> <p>Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.</p> <p>The Stockroom Supervisor plays a crucial role in ensuring the efficient and effective daily operations of library support services. This position directly supervises a team responsible for the timely delivery and retrieval of library materials, inventory management, and special project support. The Supervisor will lead, mentor, and develop their team, fostering a collaborative and productive work environment. This role requires strong organizational, communication, and problem-solving skills, coupled with the ability to utilize technology for tracking and reporting. A key aspect of this position involves overseeing the courier services, ensuring the reliable and secure transport of materials between library branches.</p> <p>What You Do:</p> <ul> <li> <p>Supervisory Leadership: Develop or modify work plans, methods, and procedures to optimize team performance. Determine work priorities and develop work schedules to ensure adequate staff coverage across all service areas, including courier operations. Provide clear work instructions and offer guidance to employees on complex or unique assignments, promoting innovation and continuous improvement.</p> </li><li> <p>Work Assignment and Review: Assign and distribute tasks equitably among team members, taking into account individual skills and workload. Review completed work for accuracy and completeness, providing constructive feedback and recommendations for improvement.</p> </li><li> <p>Problem Resolution and Teamwork: Proactively address and resolve operational challenges that arise during daily activities, identifying appropriate solutions to maintain service levels. Cultivate a positive and collaborative team environment, encouraging open communication and mutual support.</p> </li><li> <p>Communication and Information Sharing: Foster regular and transparent communication within the team, keeping staff informed of relevant library news, policy changes, and their impact on operations.</p> </li><li> <p>Performance Management: Establish clear performance goals for team members, document performance regularly, provide timely and constructive feedback, and conduct formal performance evaluations. Recognize and reward excellent performance.</p> </li><li> <p>Performance Improvement and Discipline: Assist staff in meeting and exceeding performance standards, identifying opportunities for professional development and continuous improvement. Document causes for disciplinary action, initiate letters of reprimand as necessary, and make formal recommendations for further disciplinary action. Respond to both formal and informal employee grievances and prepare thorough written responses.</p> </li><li> <p>Courier Service Management: Oversee the daily courier services, ensuring the timely and secure transportation of library materials and other items between all branch libraries using a company vehicle.</p> </li><li> <p>This includes:</p> </li><li> <p>Distributing courier assignments among team members to ensure efficient coverage of all routes.</p> </li><li> <p>Monitoring the adherence to schedules and addressing any delays or issues that may arise.</p> </li><li> <p>Ensuring the proper loading and unloading of materials, equipment, and supplies from the courier vehicle.</p> </li><li> <p>Operate a company vehicle to transport library books, materials, equipment, and supplies between various library locations.</p> </li><li> <p>Verifying that team members maintain accurate records of mileage, delivery loads, and any other relevant information related to courier activities.</p> </li><li> <p>Collaborating with other departments and branch staff to optimize delivery schedules and routes as needed.</p> </li><li> <p>Ensuring that all team members operating company vehicles adhere to safety standards and regulations.</p> </li><li> <p>Reporting and Tracking: Generate comprehensive reports for management that track the usage and value of items received and issued. Utilize basic computer spreadsheet/database software and/or enterprise inventory management software to accurately compile and present data.</p> </li><li> <p>Special Orders: Track the status of special orders that are critical for the successful completion of significant organizational projects, ensuring timely delivery and communication with relevant stakeholders.</p> </li><li> <p>Inventory Assistance: Assist with collection management tasks as needed, such as sorting and shelving materials to support efficient library operations.</p> </li></ul> <p>Minimum Qualifications:</p> <ul> <li> <p>Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.</p> </li><li> <p>Experience Requirement: Two (2) years experience in the receiving, stocking, issuing and inventory record keeping of parts, equipment, supplies, or materials, which must have included one year of stock ordering responsibility.</p> </li><li> <p>Education/Experience Equivalency: Additional appropriate experience may be substituted for the minimum education.</p> </li><li> <p>License/Certifications: By position, requires a valid Driver's License at the time of application.</p> </li></ul> <p>Preferred Qualifications:</p> <ul> <li> <p>Demonstrated ability to lift and move heavy materials (e.g., boxes of books).</p> </li><li> <p>Excellent organizational skills, including the ability to manage time effectively and prioritize tasks in a dynamic environment.</p> </li><li> <p>Strong written and verbal communication skills, with the ability to interact professionally with staff and potentially library patrons.</p> </li><li> <p>Proficiency in basic computer applications, including spreadsheet and database software (e.g., Microsoft Excel, Google Sheets), and the ability to learn and utilize enterprise inventory management software.</p> </li><li> <p>Proven ability to lead and supervise a team, including providing work direction, feedback, and performance management.</p> </li><li> <p>Strong problem-solving skills and the ability to make sound decisions.</p> </li><li> <p>Commitment to teamwork and fostering a positive work environment.</p> </li><li> <p>Customer service orientation and a commitment to providing efficient and reliable support services.</p> </li></ul> <p>About Everything Else</p> <p>Job Profile</p> <p>LJ2631 Stockroom Supervisor</p> <p>To view the full job profile including position specifications, physical demands, and probationary period, click here.</p> <p>Position Type</p> <p>Unlimited</p> <p>Library Hiring Range</p> <p>$26.21 - $32.76</p> <p>Starting Pay</p> <p>Agency</p> <p>Denver Public Library</p> <p>Redeployment during Citywide Emergencies</p> <p>City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.</p> <p>Assessment Requirement</p> <p>The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.</p> <p>It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.</p> <p>Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.</p> <p>For information about right to work, click here for English or here for Spanish.</p>