<p>At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!</p> <p>What you get to do:</p> <ul> <li>Provide excellent guest service while monitoring waterways and ensuring guest safety. </li><li>Communicate with guests and implement park safety guidelines </li><li>Monitor all park waterways and respond to guests in distress </li><li>Provide exceptional guest service by greeting and interacting with guests, answering questions and resolving guest issues </li><li>Maintain cleanliness of all assigned areas including gear and trash removal, wiping down and organizing beach furniture, and other cleaning duties as needed </li><li>Rake, sift and sweep sand; skim water for leaves </li><li>Help distribute wristbands (Aquatica only) </li><li>Perform other duties as assigned </li></ul> <p>What it takes to succeed:</p> <ul> <li>Be at least 18 years of age </li><li>Be able to complete and pass all training for American Red Cross Water Park Lifeguarding, CPR, First Aid, AED, and general operations procedures </li><li>Be able to pass initial and quarterly swim tests and regular in-service and safety audits </li><li>Be able to maintain composure in stressful situations, multitask, make quick decisions, troubleshoot problems with training, and adapt to changes in a fast-paced work environment </li><li>Able to understand and enforce ride/safety policies </li><li>Be able to identify, respond to, and extract a distressed individual </li><li>Be able to communicate effectively with ambassadors, guests and leadership </li><li>Have strong written and verbal communication skills </li><li>Be comfortable with completing all cleaning duties, including use of cleaning chemicals </li><li>Be able to work in/around water for entire shift </li><li>Be comfortable with heights and diving into water from heights of up to 6 feet </li><li>Be able to dive to depths of 13 feet (Discovery Cove); or 7 feet (Aquatica) </li><li>Be able to repetitively climb on ladders, uneven surfaces or towers up to 77 feet tall </li><li>Be able to lift up to 50 pounds </li><li>Be able to push/pull up to 100 pounds with assistance </li><li>Be able to stand for entire shift, often on uneven surfaces </li><li>Be able to bend, reach, twist, and turn with complete flexibility </li><li>Be able to work independently with little to no supervision </li><li>Be able to work in a team environment </li><li>Be comfortable working around animals </li><li>Be able to walk/run in sand </li><li>Be able to work in all weather conditions </li><li>Be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays; 10-hour shifts </li><li>Bilingual preferred (Portuguese a plus) </li><li>Previous lifeguard experience preferred </li></ul> <p>The perks of the position:</p> <ul> <li>Paid Time Off </li><li>Complimentary Park Tickets and Passes </li><li>Park Discounts on Food and Merchandise </li><li>Medical, Dental, and Vision Insurance </li><li>401K Retirement plan </li><li>Voluntary Insurance </li><li>Life Insurance </li><li>Disability Benefits </li><li>Tuition Reimbursement </li><li>Dependent and Health Care Flexible Spending Accounts </li><li>Employee Assistance Program </li><li>Legal Assistance Plan </li></ul> <p>EEO Employer:</p> <p>SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.</p>