<p>Job Summary</p> <p>The Financial Crimes Compliance Fraud Investigator is responsible for conducting comprehensive and in-depth investigations into suspected fraudulent activity across the bank's products and services. This role is focused on the detection, analysis, prevention of fraud and mitigating losses, while ensuring compliance with the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC requirements, FinCen SAR Reporting requirements, internal fraud prevention policies and procedures and federal, and state laws.</p> <p>Job Duties</p> <ul> <li>Conduct thorough investigations of escalated alerts and cases involving potentially fraudulent activity, including identity theft, account takeover, wire fraud, check fraud, digital/fintech payment fraud and other financial schemes. </li><li>Evaluate the quality and completeness of initial reviews performed by analysts and determine whether escalation to case level is appropriate. </li><li>Review and analyze escalated alerts, internal and external referrals, and third-party data to determine if activity is potentially fraudulent and warrant a case investigation. </li><li>Ensure investigations are comprehensive, accurate, and conducted in line with internal policies, regulatory expectations, and industry best practices. </li><li>Evaluate fraud cases to determine SAR filing needs based on regulatory standards and internal thresholds, ensuring timely, accurate, and well-documented justification and reports with comprehensive risk assessments and supporting records. </li><li>Draft, review, and submit SARs in accordance with FinCEN guidelines and filing timelines, ensuring quality and accuracy in all submissions </li><li>Utilize investigative tools and customer due diligence materials-including OSINT, risk scores, KYC profiles, and transaction history-to develop thorough case assessments and request additional information (RFI) as needed to complete investigation. </li><li>Collaborate across departments to enhance fraud detection, implement prevention strategies, reduce future risk exposure, and improve fraud detection and investigative procedures. </li><li>Collaborate cross-functionally with other FCC members and departments to enhance fraud prevention and mitigation initiatives and alert/case-handling efficiency. </li><li>Stay current on regulatory changes, fraud trends, industry best practices, detection techniques, and emerging threats (e.g., digital fraud, synthetic identity, social engineering). </li><li>Complete required training and proactively pursue continuing education related to fraud, AML, and financial crime risk management. </li><li>Assist bank partners with fraud matters and as a resource. </li><li>Serve as a subject matter expert and escalation point for fraud analysts and specialists. </li><li>Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act. </li><li>Other duties as assigned. </li></ul> <p>Qualifications</p> <ul> <li> <p>Education</p> </li><li> <p>High School Diploma or equivalent</p> </li><li> <p>Bachelor's degree in finance, Criminal Justice, Business, or a related field or equivalent experience preferred.</p> </li><li> <p>Skills</p> </li><li> <p>Strong analytical and organizational abilities with attention to detail and the capacity to resolve complex case investigations.</p> </li><li> <p>Exhibits sound and accurate judgment; supports and explains reasoning for decision; makes timely decisions</p> </li><li> <p>Excellent written and verbal communication skills, with the ability to provide constructive feedback and clear documentation.</p> </li><li> <p>Strong working knowledge of Fraud, BSA, AML, OFAC, FinCEN guidance, and OCC/FDIC regulatory expectations</p> </li><li> <p>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</p> </li><li> <p>Highly adaptable, positive, resilient, and open to new ideas. Able to effectively prioritize multiple concurrent projects</p> </li><li> <p>Analytical and investigation ability to conduct research, brainstorm creative solutions.</p> </li><li> <p>Ability to communicate effectively, in person and in writing.</p> </li><li> <p>Possess the ability to work independently, without direct supervision and in a collaborative fast-paced, dynamic environment while maintaining high-quality standards and providing positive support to others</p> </li><li> <p>Good math aptitude, with mathematical reasoning.</p> </li><li> <p>Maintains confidentiality, sensitive to confidential materials and matters</p> </li><li> <p>Experience</p> </li><li> <p>Minimum of 3-5 years of experience in Financial Crimes, Fraud and BSA/AML investigations within a banking environment.</p> </li><li> <p>Involvement in financial crimes professional organization(s), is preferred.</p> </li><li> <p>Professional Certification (CFE, CFCI, CFCS, CAMS, or other compliance certification), is preferred.</p> </li><li> <p>Proficiency with Fraud and AML case management and transaction monitoring systems.</p> </li><li> <p>Experience with novel banking industries such as FinTech, BaaS, and Digital Banking, MRB, is preferred.</p> </li><li> <p>Excellent analytical, communication, SAR and report-writing skills.</p> </li><li> <p>Demonstrate strong attention to detail, problem-solving skills, and the ability to prioritize while handling sensitive information with integrity.</p> </li></ul> <p>Essential Functions</p> <ul> <li>Must be able to perform the essential functions of this position with or without reasonable accommodation. </li></ul> <p>Supervised By</p> <ul> <li>Fraud & Identity Theft Program Manager </li></ul> <p>Supervises</p> <ul> <li>None </li></ul>