<p>Requisition ID: 451427</p> <p>Work Area: Software-Development Operations</p> <p>Expected Travel: 0%</p> <p>Career Status: Professional</p> <p>Employment Type: Regular Full Time</p> <p>Career Level: T4PF-2</p> <p>Additional Locations:</p> <p>Original Posting Date: 04/13/26</p> <p>Job Title: Product Expert</p> <p>Location: Palo Alto, CA</p> <p>Work Model: Hybrid work model</p> <p>Purpose and Objective:</p> <p>SAP Labs, LLC seeks a Product Expert at our Palo Alto, CA location to define and drive the product vision and roadmap by understanding customer challenges and creating solutions that deliver value, differentiate from competition, and drive business growth.</p> <p>Expectations and Tasks:</p> <p>Manages projects, define deliverables, and provides definitive advice and interpretation of situations. Conduct in-depth discovery to understand customer problems, market trends, and competitive landscape. Collaborate with Product Marketing to communicate the product vision, its customer value, and future impact to customers, partners, and analysts. Address stakeholder needs by crafting solutions that maximize customer value while achieving business goals of SAP. Develop a comprehensive view of the Total Addressable Market (TAM), competitors, technological innovations, and ecosystem trends through partnership with Product Marketing. Collaborate with cross-functional teams to ensure products are optimized for growth, aligned with customer needs, uniquely differentiated, and effectively positioned for Go-To-Market success.</p> <p>Education and Occupational Experience:</p> <p>Bachelor's degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Information Technology, or a related field of study and five (5) years of experience in the job offered or related occupation.</p> <p>Qualifications/Skills and Competencies Experience:</p> <ul> <li> <p>Experience must involve five (5) years in the following:</p> </li><li> <p>Indirect Tax Engines including Vertex, Avalara, or ONESOURCE;</p> </li><li> <p>ERP Systems including SAP ERP and SAP S/4HANA;</p> </li><li> <p>Transactional Tax Reporting and Filing Process;</p> </li><li> <p>SAP Integration with Tax Engines including Vertex, or Avalara;</p> </li><li> <p>SAP FI Knowledge of Tax Posting and Reporting; and</p> </li><li> <p>SAP SD Billing and Tax Determination Logic.</p> </li><li> <p>Experience must involve two (2) years in the following:</p> </li><li> <p>Certificate Management and Exemptions; and</p> </li><li> <p>Business Intelligence Tools for Tax Analytics.</p> </li></ul> <p>Travel: N/A.</p> <p>This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the</p>