<p>Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.</p> <p>Position Summary:</p> <p>The Office Services Lead is responsible for the inventory, maintenance, stocking, and presentation of product closets, ensuring optimal supply levels and a clean, organized environment. This role requires a hands-on team player with exceptional customer service skills and attention to detail. As a lead, you will perform all functional responsibilities and provide guidance to ensure high-quality service delivery.</p> <p>Key Responsibilities:</p> <p>Inventory & Stocking:</p> <ul> <li>Monitor and maintain inventory levels in product closets; restock as needed. </li><li>Order office supplies, copy paper, and other materials. </li><li>Maintain organized and presentable supply areas. </li><li>Perform regular inventory checks and data entry for tracking and reporting. </li></ul> <p>Customer Service & Communication:</p> <ul> <li>Deliver prompt, courteous support to staff and visitors. </li><li>Provide clear and professional communication, both verbally and in writing. </li><li>Extend exceptional hospitality in all client and internal interactions. </li><li>Work with various departments to ensure supply needs are met proactively. </li></ul> <p>Mail & Materials Handling:</p> <ul> <li>Receive, review, document, and process inbound deliveries. </li><li>Deliver and transport packages and supplies within and between departments. </li><li>Pick up outbound shipments and prepare items for processing or shipping. </li><li>Inspect all deliveries and follow safety protocols for suspicious items. </li><li>Sort and categorize materials according to established guidelines. </li></ul> <p>Team Support & Cross-Training:</p> <ul> <li>Serve as a knowledgeable resource and lead by example in all functions. </li><li>Cross-train on other departmental roles; step in as needed for staff absences. </li><li>Support broader office services team and participate in operational improvement initiatives. </li></ul> <p>General Duties:</p> <ul> <li>Maintain accurate logs and records of supply activity and inventory. </li><li>Ensure compliance with all safety procedures and protocols. </li><li>Learn new procedures and setups quickly; adapt to shifting priorities. </li><li>Perform additional duties as assigned by management. </li></ul> <p>Qualifications:</p> <ul> <li>High school diploma or equivalent (GED) required. </li><li>1-3 years of relevant experience in office services or facilities support. </li><li>Strong attention to detail and ability to handle multiple tasks effectively. </li><li>Excellent customer service mindset with a "can-do" attitude. </li><li>Strong verbal and written communication skills. </li><li>Ability to work independently and collaboratively in a team setting. </li><li>Comfortable using technology for inventory tracking and data entry. </li><li>Ability to lift up to [insert appropriate weight limit, e.g., 30-50 lbs]. </li></ul> <p>Key Competencies:</p> <ul> <li>Reliability, flexibility, and professionalism. </li><li>Strong organization and time management skills. </li><li>Willingness to take initiative and ownership of responsibilities. </li><li>Ability to quickly learn new systems and procedures. </li></ul>