<p>Summary</p> <p>Serves as a Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.</p> <p>Summary</p> <p>Serves as a Support Manager in a terminal or en route facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.</p> <p>Overview</p> <p>Help</p> <p>Accepting applications</p> <p>Open & closing dates</p> <p>08/22/2025 to 09/02/2025</p> <p>Salary $190,384 to - $225,700 per year</p> <p>Minimum salary above includes a 32.58% locality pay rate. Maximum salary for this position is at statutory pay cap.</p> <p>Pay scale & grade AT KK</p> <p>Location</p> <p>1 vacancy in the following location:</p> <p>Merrimack, NH</p> <p>Telework eligible No Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted</p> <p>Promotion potential</p> <p>NA</p> <p>Job family (Series)</p> <ul> <li>2152 Air Traffic Control </li></ul> <p>Supervisory status Yes Security clearance Other Drug test No</p> <p>Announcement number ANE-ATO-25-101-95660 Control number 843941000</p> <p>This job is open to</p> <p>Help</p> <p>Internal to an agency</p> <p>Current federal employees of the hiring agency that posted the job announcement.</p> <p>Clarification from the agency</p> <p>Open to current permanent FAA employees - FAA Wide</p> <p>Duties</p> <p>Help</p> <p>Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.</p> <p>Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.</p> <p>Integrates support resources with operational needs to maintain effective air traffic control service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.</p> <p>Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.</p> <p>Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.</p> <p>Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.</p> <p>The Support Manager reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.</p> <p>Requirements</p> <p>Help</p> <p>Conditions of employment</p> <ul> <li>US Citizenship is required. </li><li>Selective Service Registration is required for males born after 12/31/1959. </li><li>Must submit an SF50 (See Required Documents). </li><li>A one-year supervisory/managerial probationary period may be required. </li><li>Some, all, or none of the candidates may be interviewed. </li><li>This position is NOT covered for early retirement purposes. </li></ul> <p>Qualifications</p> <p>Candidates must show specialized experience which is defined as:</p> <p>1) Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR</p> <p>2) Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; OR</p> <p>3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility</p> <p>In addition to the above qualifications for MSS positions, to be ELIGIBLE TO APPLY for this vacancy applicants must have held an MSS2, MSS3, MSS4 OR FG-2152-14/FV-2152-J (not a CPC) or above regional or headquarters position for at least one year (52 weeks).</p> <p>QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.</p> <p>Preview job questionnaire</p> <p>Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.</p> <p>Additional information</p> <p>We may use this vacancy to fill other similar vacant positions.</p> <p>Position may be subject to a background investigation.</p> <p>A one-year probationary period may be required.</p> <p>The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements</p> <p>This position may be extended, terminated or made permanent without further competition.</p> <p>As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) or Managerial Selection Factor (MSF) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA/MSF.</p> <p>In lieu of providing a MSF narrative response in the text box listed below each Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each MSF. Your work history examples should be specific and clearly reflect the highest level of ability. Your MSF answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.</p> <p>In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement/Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. Career Enhancement/Progression selectees will be required to certify eligibility.</p> <p>Applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted on or before the closing date of this announcement. Failure to do so will result in loss of consideration.</p> <p>This is not a bargaining unit position.</p> <p>Links to Important Information: Locality Pay, COLA</p> <p>Expand Hide additional information</p> <p>Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.</p> <p>Benefits</p> <p>Help</p> <p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.</p> <p>Review our benefits</p> <p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p> <p>How you will be evaluated</p> <p>You will be evaluated for this job based on how well you meet the qualifications above.</p> <p>IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.</p> <p>Benefits</p> <p>Help</p> <p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.</p> <p>Review our benefits</p> <p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p> <p>Required documents</p> <p>Required Documents</p> <p>Help</p> <p>Applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted either by uploading a copy as an attachment to the application through USAJOBS or fax the form to (781) 238-7283 by the closing date of this announcement. NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1. Failure to submit an electronic application via Aviator and the required documentation via Aviator or Fax, by the closing date of this announcement, will result in ineligibility for the position.</p> <p>If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.</p> <p>If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.</p> <p>Forms:</p> <ul> <li>FAA-3330-43 : Rating of Air Traffic Experience </li></ul> <p>If you are relying on your education to meet qualification requirements:</p> <p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.</p> <p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p>