<p>Job Description</p> <p>This role is based in our 605 Third Ave, NY office</p> <p>This Speaker Operations Associate role will sit within the operations team to support the operational delivery of the Money20/20 Speakers & Content programs at the Money20/20 shows and bespoke special events. Content refers to a variety of elements at Money20/20 which involve speakers, content conversations, or AV elements; podcasts, main stages, editorial content, sponsored content, meetups, fringe events, industry nights, closed-door sessions, and other content-driven activities. Our aim is to deliver world class customer service along the speaker journey.</p> <p>In this role, you will be a core support both in the lead-up to and during the on-site delivery of the shows.</p> <p>Key accountabilities</p> <ul> <li>Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination </li><li>Partner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app </li><li>Manage and maintain the speakers inbox throughout the USA show cycle and support global shows </li><li>Own the production and delivery of speaker gifts and exclusive experiences </li><li>Oversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials </li><li>Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special events </li><li>Coordinate the purchasing and shipment of speaker/content enhancements </li><li>Maintenance of speaker tracking documents; regional and global </li></ul>