<p>Rehabilitation Assistant - Mason City</p> <p>Salary</p> <p>$37,356.80 - $54,870.40 Annually</p> <p>Location</p> <p>Mason City - 50401 - Cerro Gordo County, IA</p> <p>Job Type</p> <p>Full-time</p> <p>Job Number</p> <p>26-02266</p> <p>Agency</p> <p>309 - Iowa Workforce Development - Vocational Rehabilitation Services</p> <p>Opening Date</p> <p>02/20/2026</p> <p>Closing Date</p> <p>3/8/2026 11:59 PM Central</p> <p>LinkedIn Tag</p> <p>#LI-POST</p> <p>Point of Contact</p> <p>brian.warner@iwd.iowa.gov</p> <ul> <li>Description </li><li>Benefits </li><li>Questions </li></ul> <p>Job Description</p> <p>Iowa Vocational Rehabilitation Services (IVRS) is seeking a Rehabilitation Assistant to join our team at the IowaWORKS office in Mason City, Iowa.</p> <p>This is an excellent early-career opportunity for someone who enjoys helping others, building relationships, and supporting individuals as they work toward meaningful employment and independence.</p> <p>In this role, you will work alongside Rehabilitation Counselors and a collaborative service team to help individuals with disabilities prepare for, obtain, and maintain employment. If you are organized, compassionate, and motivated by purpose-driven work - we encourage you to apply.</p> <p>Position Details</p> <ul> <li>Location: 600 South Pierce Ave., Mason City, IA </li><li>Schedule: Full-time | Monday - Friday | 8:00 AM - 4:30 PM </li><li>Work Flexibility: Hybrid telework and alternate schedules available after six months of employment </li><li>Start Date: Immediate </li></ul> <p>Starting Salary: $17.96/hour | $1,436.80 bi-weekly | $37,356.80 annually</p> <p>What You'll Do</p> <p>As a Rehabilitation Assistant, you will play an important support role in helping job candidates successfully navigate their employment journey.</p> <p>Support Job Candidates</p> <ul> <li>Welcome and orient new applicants to IVRS services </li><li>Assist individuals in completing applications and referral materials </li><li>Schedule intake interviews and maintain ongoing communication </li><li>Facilitate job readiness activities such as: </li><li>Job Seeking Skills Training </li><li>Job Club sessions </li><li>Mock interviews and small-group workshops </li><li>Help individuals build workplace readiness skills and confidence </li></ul> <p>Partner with Counselors & Employers</p> <ul> <li>Maintain regular contact with job candidates pursuing employment </li><li>Assist with job development and employer outreach activities </li><li>Support job coaching and accompany candidates to interviews when needed </li><li>Observe workplace progress and share updates with counselors </li><li>Help identify solutions that support successful employment outcomes </li></ul> <p>Provide Administrative & Office Support</p> <ul> <li>Maintain confidential case records and enter data into the case management system </li><li>Process releases, correspondence, and service documentation </li><li>Assist with scheduling, phones, reception coverage, and customer inquiries </li><li>Ensure work is completed accurately, professionally, and on time </li><li>Support team operations and special projects as needed </li></ul> <p>What We're Looking For</p> <p>This position is ideal for candidates beginning a career in human services, workforce development, counseling support, or public service.</p> <p>Successful candidates typically demonstrate:</p> <ul> <li>A strong desire to help others succeed </li><li>Excellent customer service and communication skills </li><li>Organization and attention to detail </li><li>Comfort working both independently and as part of a team </li><li>Professionalism and reliability in a fast-paced environment </li><li>Ability to work with individuals from diverse backgrounds and experiences </li></ul> <p>About Iowa Vocational Rehabilitation Services</p> <p>IVRS, a division of Iowa Workforce Development, helps individuals with disabilities achieve independence through meaningful employment.</p> <p>Through IowaWORKS centers across the state, our teams connect job seekers with opportunities while helping employers build strong, inclusive workforces that strengthen Iowa's communities and economy.</p> <p>Why Join the State of Iowa?</p> <p>Working for IVRS means joining a mission-driven public service team supported by outstanding benefits and long-term career opportunities.</p> <p>Benefits include:</p> <ul> <li>Health, Dental, and Vision Insurance </li></ul> <p>Generous Paid Time Off - vacation, sick leave (no accrual cap), and nine paid holidays</p> <ul> <li>IPERS Retirement Plan </li><li>Flexible Spending Accounts </li><li>Life Insurance & Long-Term Disability Coverage </li><li>Employee Assistance & Discount Programs </li><li>Professional development and career growth opportunities </li></ul> <p>The successful candidate must pass a criminal background check conducted by the Iowa Department of Public Safety.</p> <p>The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.</p> <p>No applicant for employment with the Iowa Department of Workforce Development can have a current,</p> <p>ongoing overpayment balance with Iowa Workforce Development without a payment plan in</p> <p>place. Select positions will be subject to a criminal background check.</p> <p>Minimum Qualification Requirements</p> <p>Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:</p> <ul> <li>Two years of full-time work experience in a human services field which involved: customer service, contact with the public to either compile or provide information regarding services, the organization/management of confidential information, or the scheduling of appointments. </li><li>Two years of full-time work experience as a legal assistant/paralegal, medical office assistant, or job coach. </li><li>A combination of a total of two years of education and full-time experience (as described in either number one or two), where thirty semester hours of accredited college or university course work equals one year of full-time experience. </li><li>Current, continuous experience in the state executive branch that includes eighteen months of full-time work in direct client/customer service in a clerical or administrative support capacity. </li></ul> <p>For additional information, please click on this link to view the job description.</p> <p>Why Choose the State of Iowa?</p> <p>At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.</p> <p>Our Robust Benefits Package Includes:</p> <p>Competitive Compensation:</p> <p>Enjoy a competitive salary that reflects directly on your skills and expertise.</p> <p>Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.</p> <p>Health and Wellness:</p> <p>Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.</p> <p>Retirement Planning:</p> <p>We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.</p> <p>Paid Time Off:</p> <p>Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.</p> <p>Professional Development:</p> <p>Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.</p> <p>Employee Assistance Program (EAP):</p> <p>We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.</p> <p>Diversity and Inclusion:</p> <p>Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.</p> <p>Join Us - Elevate Your Career:</p> <p>Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!</p> <p>01</p> <p>Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.</p> <ul> <li>Yes - I understand and agree. </li><li>No </li></ul> <p>02</p> <p>PLEASE READ CAREFULLY</p> <p>Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?</p> <ul> <li>No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq </li><li>Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq </li></ul> <p>03</p> <p>How many years do you have of full-time work experience in a human services field which involved: customer service, contact with the public to either compile or provide information regarding services, the organization/management of confidential information, or the scheduling of appointments?</p> <ul> <li>No experience </li><li>Less than two years in the specified areas </li><li>Two years or more in the specified areas </li></ul> <p>04</p> <p>How many years do you have of full-time work experience as a legal assistant/paralegal, medical office assistant, or job coach?</p> <ul> <li>No experience </li><li>Less than two years' in the specified areas </li><li>Two years or more in the specified areas </li></ul> <p>05</p> <p>How many years of COMBINED post high school education and/or full-time experience (experience as described in either number one or two), do you have? Thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.</p> <ul> <li>No experience </li><li>Less than two years in the specified areas </li><li>Two years or more in the specified areas </li></ul> <p>06</p> <p>Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the state executive branch of full-time work in direct client/customer service in a clerical or administrative support capacity?</p> <ul> <li>I am not a State of Iowa employee </li><li>Less than 18 months of experience </li><li>18 months or more of experience </li></ul> <p>Required Question</p>