<p>JOB SUMMARY</p> <p>The Client Relationship Manager (CRM) position is within Prolink's Operations and Sales departments and partners with key stakeholders to manage client fulfillment, retention, and growth by providing a world class experience to direct local, direct national, or VMS account(s).</p> <p>RESPONSIBILITIES</p> <p>? Act as a liaison between each account and internal stakeholders to ensure high levels of client satisfaction</p> <p>? Retain and grow volume within existing accounts</p> <p>? Provide support to set fulfillment team goals</p> <p>? Perform simple financial calculations and implement simple cost-saving strategies</p> <p>? Seek support to conduct basic competitor research and analysis</p> <p>? Coordinate client QBRs and internal client meetings</p> <p>? Achieve performance targets for a portfolio size up to $100 million with up to 100 Talent on Assignment (TOA) as defined through weekly, monthly, quarterly, and annual metrics</p> <p>? Perform other related duties as assigned</p> <p>REQUIREMENTS</p> <p>? Willing and able to travel as needed</p> <p>? 2+ years of experience in staffing industry</p> <p>? Knowledge of staffing industry business models and trends</p> <p>? Basic understanding of financial management, workforce solutions, and data-driven decision-making</p> <p>? Excellent communication, relationship building, and customer service skills</p> <p>? Able to learn new concepts and effectively apply them</p> <p>? Able to work with others to solve problems</p> <p>? Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment</p> <p>? Able to use a variety of business or technical programs to complete tasks</p> <p>? High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values</p> <p>PREFERENCES</p> <p>? Sales or account management experience</p> <p>? Familiarity with vendor management and applicant tracking systems</p> <p>Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.</p> <p>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.</p> <p>Internal Job ID: 279</p> <p>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.</p>