<p>START YOUR APPLICATION</p> <p>Floral Haven Funeral Home, Crematory and Memorial Gardens is seeking a compassionate and professional Part-Time Receptionist to join our team. This role focuses on front-desk reception duties, with the added responsibility of covering our phone-operator position as needed. The ideal candidate brings calm, clarity, and empathy to every interaction, supporting families during some of the most difficult moments of their lives.</p> <p>Responsibilities</p> <ul> <li>Greet and assist all guests with warmth, respect, and professionalism. </li><li>Communicate information and instructions clearly, ensuring families feel supported and understood. </li><li>Manage multiple guests arriving at once while maintaining a calm, steady presence and giving each person your full attention. </li><li>Receive complaints with patience and composure, routing them to the appropriate staff member. </li><li>Serve as backup for the phone-operator role, answering incoming calls and directing them to the correct team members. </li><li>Support general front-office tasks as needed. </li></ul> <p>Qualifications</p> <ul> <li>Excellent verbal communication skills with the ability to convey information clearly and compassionately. </li><li>Strong interpersonal skills and the ability to remain composed in emotionally sensitive situations. </li><li>Ability to multitask effectively in a steady, sometimes high-pressure environment. </li><li>Bilingual abilities are a plus but not required. </li><li>Prior experience in reception, customer service, or a similar role is helpful. </li></ul> <p>Schedule</p> <ul> <li>Part-time position. </li><li>Must be available to work weekdays and weekends as needed. </li></ul> <p>If you are someone who brings empathy, professionalism, and steadiness to your work, we welcome your application for this meaningful role.</p> <p>We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.</p>