<p>About the role</p> <p>As an Installation Technician, you will provide a range of installation services relating to hardware and network technical support.</p> <p>Location: Los Angeles, CA</p> <p>Salary range: $19 - $23/HR USD</p> <p>What you'll be doing</p> <ul> <li>Provide desktop hardware installation services where basic technical skills are required. </li><li>Responsible for un-boxing and installing kit to desk and connecting peripherals, connecting power cables, and performing any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration can also be included. </li><li>Experience providing hands and eyes support. </li><li>Experience in remote call handling. </li><li>Evaluate and resolve end user tickets through ServiceNow. </li><li>Install and configure local and network-based printers and other IT equipment. </li><li>Responsible for physically connecting network cables from desktop clients to associated network points where required. The Installation Technician can be utilized within the overall design of a project rollout solution, for on-site desktop move requirements, on-site peripheral consumable maintenance and other functions. </li><li>Ability to diagnose and solve basic technical issues. </li></ul> <p>What you have</p> <ul> <li>Proven experience in IT Desktop Service environment. </li><li>Experience with ticketing systems such as ServiceNow. </li><li>You must be authorized to work in the United States. </li></ul> <p>Bonus points</p> <ul> <li>Possess a good understanding of computer systems, mobile devices, and other technologies. </li></ul> <p>What you can expect</p> <p>There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.</p> <p>About us</p> <p>Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.</p>