<p>Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.</p> <p>Brown & Brown is seeking an Insurance Assistant to join our growing team in Quincy, MA!</p> <p>The Insurance Assistants responsibility includes customer service duties for customer accounts and transactions, in support of the production of the business.</p> <p>How You Will Contribute:</p> <ul> <li> <p>Manage and retain existing book of bond and committee business.</p> </li><li> <p>Continuously achieve all audit and performance standards as outlined by leadership.</p> </li><li> <p>Follow-up to address customer needs and resolve any problems or issues.</p> </li><li> <p>Manage and maintain agency management system with current required information and documents on an ongoing basis, including all IO requirements.</p> </li><li> <p>Process daily mail, including faxes and e-mail, for assigned accounts.</p> </li><li> <p>Address billing inquiries received via telephone for assigned accounts.</p> </li><li> <p>Prepare billings and/or invoices on a timely basis.</p> </li><li> <p>Responsible for the end-to-end transaction processing including updating the agency management system with final required documents.</p> </li><li> <p>Review Backwards Expiration Report and expiration reports.</p> </li><li> <p>Keep current with email & tasks.</p> </li></ul> <p>Licenses and Certifications:</p> <ul> <li>Insurance Producer license in good standing (authorities in states needed to service the assigned book of business) is preferred. </li></ul> <p>Skills & Experience to Be Successful:</p> <ul> <li> <p>High School diploma</p> </li><li> <p>Bachelor's Degree and/or extensive insurance experience (preferred)</p> </li><li> <p>2+ years functioning in Commercial Lines department at an agency or company level (preferred)</p> </li><li> <p>Proficient with MS Office Suite</p> </li><li> <p>Exceptional telephone demeanor</p> </li><li> <p>Ability to maintain a high level of confidentiality</p> </li></ul> <p>Teammate Benefits & Total Well-Being</p> <p>We go beyond standard benefits, focusing on the total well-being of our teammates, including:</p> <ul> <li>Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance </li><li>Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement </li><li>Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services </li><li>Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. </li></ul> <p>Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.</p> <p>The Power To Be Yourself</p> <p>As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".</p>