<p>The Level 1 Lab Technician is responsible for the maintenance and technical support of the computers, printers, and other technology equipment located in the Open Student Computer Labs. The Open Student Computer Labs operate at 9 separate locations on Weber State's Ogden and Davis Campus. The Level 1 Lab Technician will provide technical support to the Computer Lab employees and Staff via Discord, email, phone, and will receive direction from the Technical Support Manager and the Lead Technician</p> <p>The responsibilities of the Level 1 Technician include but are not limited to:</p> <ul> <li>Troubleshooting hardware, software and problems with Windows PCs, Macs, and printers </li><li>Some coding and collaborating with peers to ensure that solutions are solved and align with the University's and Computer Lab's needs. </li><li>Troubleshooting network connectivity issues </li><li>Imaging both Windows PC and Mac computers </li><li>Applying regular software updates to lab computers on a weekly basis </li></ul> <p>Required Qualifications</p> <p>Current full-time or part-time WSU student</p> <p>Customer service experience</p> <p>Basic understanding of modern computing standards including hardware, operating systems, and networking and coding practices.</p> <p>Preferred Qualifications</p> <p>Technical support experience a plus.</p> <p>Background Check? No</p> <p>Posting Detail Information</p> <p>Job Open Date 07/31/2025 Review Date 08/02/2025 Job Close Date 08/31/2025 Open Until Filled Quick Link for Direct Access to Posting https://jobs.weber.edu/postings/6556 Notes to Applicant</p> <p>To apply, complete the online application, attach a resume. The contact information for three references, and a cover letter are optional.</p> <p>If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work.</p> <p>The screening of applicants will begin immediately.</p> <p>Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.</p> <p>ADA Essential Job Function</p> <p>ADA Essential Job Function</p> <p>Physical Activity of this position Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Bending the body downward and forward by bending leg and spine. , Extending hand(s) and arm(s) in any direction., Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. , Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. , Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. Physical Requirements of this position Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever., Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).</p>