<p>At Summit Credit Union, we believe buying a home should feel exciting-not overwhelming. As our Sales Manager - Mortgage, you'll lead a high-performing team of Mortgage Loan Officers (MLOs), shape strategy, and elevate the member experience while driving growth, compliance, and innovation.</p> <p>If you're a strong people leader who thrives on coaching talent, building smart processes, and delivering results without losing the human touch-this might be your next great move.</p> <p>What You'll Do (Your Impact)</p> <ul> <li>Inspire & Lead a team of Mortgage Loan Officers through coaching, recognition, and development that fuels both performance and engagement. </li><li>Drive Results by meeting volume, service level, and budget goals-while never compromising the member experience. </li><li>Partner Strategically with branches, contact center teams, and internal/external partners to align sales and service strategies. </li><li>Champion Training & Development so your team is confident, compliant, and delivering exceptional service at every stage of the loan journey. </li><li>Optimize Processes & Technology to improve efficiency, productivity, and scalability. </li><li>Ensure Compliance Excellence by guiding policy development and maintaining adherence to regulatory and secondary market guidelines. </li><li>Empower Members through financial education, thoughtful follow-ups, and service that builds trust and long-term relationships. </li></ul> <p>What You Bring</p> <ul> <li>Associate's degree in business or a related field (or equivalent experience). </li><li>5+ years of experience in a retail financial environment. </li><li>3+ years of people leadership experience with a proven coaching mindset. </li><li>Knowledge of secondary market programs and mortgage regulations preferred. </li><li>Strong communication, data analysis, and problem-solving skills. </li><li>Experience with automated lending systems and reporting tools. </li><li>Ability to thrive in a fast-paced, regulated environment. </li><li>Active NMLS number (or ability to obtain one). </li></ul> <p>Why You'll Love Working Here</p> <p>We take care of our people-because when our employees thrive, our members do too.</p> <p>Our perks include:</p> <ul> <li>Excellent health insurance options to support you and your family </li><li>401(k) with employer match to help you invest in your future </li><li>Generous paid time off so you can recharge and live your life </li><li>Paid holidays and wellness-focused benefits </li><li>Opportunities for professional growth and leadership development </li><li>A people-first culture that values inclusion, purpose, and impact </li><li>And more benefits designed to support you-at work and beyond </li></ul> <p>Our Commitment</p> <p>At Summit Credit Union, different makes us better. We are proud to be an Equal Employment Opportunity employer and are committed to building a diverse, inclusive workplace where everyone belongs and can do their best work.</p> <p>Ready to Make an Impact?</p> <p>If you're passionate about leading people, strengthening communities, and helping members achieve homeownership with confidence-we'd love to meet you.</p>