<p>Company Description</p> <p>Job Description</p> <p>We're looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.</p> <ul> <li>Greet customers warmly and handle their inquiries and orders professionally </li><li>Take phone and in-person orders accurately and efficiently </li><li>Process cash and credit card transactions </li><li>Prepare food items according to company standards </li><li>Maintain a clean and organized work environment </li><li>Collaborate with team members to ensure smooth operations during busy periods </li><li>Address customer concerns and resolve issues promptly and courteously </li><li>Assist with inventory management and restocking as needed </li><li>Adhere to all company policies, food safety regulations, and quality control standards </li><li>Participate in ongoing training to improve product knowledge and customer service skills </li></ul> <p>Qualifications</p> <ul> <li>Excellent customer service skills with a friendly and professional demeanor </li><li>Strong communication abilities, both verbal and written </li><li>Capability to work in a fast-paced environment and handle multiple tasks simultaneously </li><li>Basic computer skills for operating point-of-sale systems </li><li>Ability to follow directions and adhere to company procedures </li><li>Flexibility to work various shifts, including weekends and holidays </li><li>Physical stamina to stand for extended periods and lift up to 25 lbs </li><li>Cash handling experience and basic math skills </li><li>Attention to detail and commitment to accuracy in order taking and food preparation </li><li>Team-oriented mindset with a willingness to assist colleagues as needed </li><li>High school diploma or equivalent preferred, but not required </li><li>Previous customer service experience is a plus, but we're willing to train the right candidate </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>