<p>Overview</p> <p>This position is located onsite at the Corporate Headquarters in Kenosha, WI.</p> <p>Snap-on SecureCorp administers insurance and claims for Snap-on franchisees in the US and Canada. The Associate Programmer Analyst will support the SecureCorp team with departmental business applications and be the technical support/developer for those applications. This includes apps running on the Salesforce web platform, Microsoft Access databases, and Microsoft Power Platform. We are looking for a technically minded, self-starter who can drill down into issues and ideas to develop solutions, has the eagerness to learn new tools and eventually become a subject matter expert in our processes and tools, and can also communicate and work well with management, users, and other IT professionals.</p> <p>Responsibilities</p> <ul> <li> <p>Collaborate with Business Analysts, peers, and the end users to define, customize, enhance, and implement business applications and processes</p> </li><li> <p>Support the day-to-day operation of all applications</p> </li><li> <p>Salesforce Development and Administration:</p> </li><li> <p>Create and maintain low-code/no-code business automation such as Flows and Process Builders</p> </li><li> <p>Implement Salesforce platform and app releases, including training and support</p> </li><li> <p>Configure user IDs, roles, profiles, security, page layouts, reports, etc.</p> </li><li> <p>Implement other third-party Salesforce apps and features that enhance user experience and productivity</p> </li><li> <p>Microsoft Access:</p> </li><li> <p>VBA development and support</p> </li><li> <p>Create SQL queries and macros to extract Salesforce and LN data for business reports and analysis</p> </li><li> <p>Microsoft Excel:</p> </li><li> <p>Create VBA macros for users to simplify their report creation</p> </li></ul> <p>Qualifications</p> <ul> <li>Bachelor's degree or equivalent relevant experience </li><li>Development experience in a previous role or formal education </li><li>Previous experience in an IT support role is a plus </li></ul> <p>Skills</p> <ul> <li>Salesforce knowledge, use, administration, and development is a plus, but not required </li><li>Strong analytical and problem-solving skills </li><li>Excellent English written and oral communication skills </li><li>Experience with VBA, VB/VB.NET, Java, C#/C#.NET, JavaScript, TypeScript, and/or Python </li><li>HTML, XML, CSS, and JSON knowledge is a plus </li><li>Microsoft Access (tables, SQL queries, macros, and modules) or other relational databases (e.g. SQL Server) </li><li>Microsoft Office, SharePoint, Power Apps, Power Automate, and/or Power BI </li></ul>