<p>Job Description</p> <p>Division: Performance Business Solutions, Performance Food Group</p> <p>At Performance Food Group (PFG), "We Deliver the Goods!" Our commitment starts with providing meaningful work, competitive pay, and benefits in a safe, diverse, and inclusive workplace. We believe in doing the right thing, delivering exceptional service for our customers, winning as a team, embracing change with courage, and striving for better-for all.</p> <p>We are seeking an enthusiastic, innovative, and solutions-oriented Accounts Payable (AP) Supervisor to lead our AP Resource Center. This role plays a critical part in ensuring a seamless AP process, fostering a collaborative culture, and delivering excellent customer service.</p> <p>Key Responsibilities:</p> <ul> <li>Team Leadership: Oversee a team of 7+ AP Analysts, ensuring the team is effectively coached, trained, and supported. Provide ongoing performance management and foster an inclusive, solution-driven environment. </li><li>Customer Service & Escalations: Serve as the point of contact for vendor and internal escalations, providing timely and effective resolution while maintaining high service standards. </li><li>Workflow Management: Prioritize tasks, manage workflow queues, and coordinate resources to meet deadlines. Ensure aged items are escalated and resolved in a timely manner. </li><li>Policy Compliance & Process Improvement: Ensure team adherence to AP policies and procedures, and drive continuous improvement initiatives to enhance efficiency and accuracy. </li><li>KPI Monitoring: Track and manage monthly key performance indicators (KPIs) to ensure the team meets or exceeds expectations in a high-volume environment. </li><li>Special Projects: Contribute to cross-functional projects, assisting with AP and vendor relations initiatives that support company-wide goals. </li><li>Hybrid Schedule: Enjoy a flexible work arrangement, with two days remote and three days in the office. </li></ul> <p>What We Offer:</p> <ul> <li>Competitive salary with a 15% bonus structure. </li><li>Comprehensive benefits, including health, dental, vision, and retirement plans. </li><li>A diverse and inclusive work culture with opportunities for career growth and leadership development. </li></ul> <p>Required Qualifications</p> <ul> <li>Proven experience in supervising AP teams or similar financial operations in a high-volume environment. </li><li>Strong communication skills to effectively manage a team and work with vendors and internal stakeholders. </li><li>Proficiency in Microsoft Outlook, Excel, and relevant ERP systems (experience with SAP is a plus). </li><li>Ability to lead with optimism, creativity, and a solution-focused approach to problem-solving. </li><li>Experience in process improvement and utilizing KPIs to measure team performance. </li><li>Minimum 2 years of Supervising a team of 7-10 direct reports </li></ul> <p>Preferred Qualifications</p> <p>Bachelor's Degree in Business, Accounting, Finance, or related field</p>