<p>About Inhabit</p> <p>Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.</p> <p>About Western Reporting</p> <p>Western Reporting is a full-service background screening company offering a wide array of services catering specifically to the residential property management industry. Starting in 1995, the company offered a standard credit report for small apartment owners. Today, the company provides over 50 services including credit & criminal background screening, drug testing, ID verification technology, employment verifications, predictive lease scoring, business verifications and more. Western Reporting has evolved through the years to become one of the leading and most respected background screening companies in the country.</p> <p>Job Description Summary</p> <p>Client Experience team drives the post-sale interactions, strategy & analytics, and data integrity for our supply-side client base. We are looking for a dynamic professional with a customer first mentality to join our team. This function is critical to our businesses success and will be responsible for developing customer relationships that promote retention, loyalty, and upsell/adoption. If you love building relationships and driving best in class client success for a product that makes an impact on people's lives, here is your opportunity!</p> <p>What You'll Do (Functions & Responsibilities)</p> <ul> <li>Serve as the lead point of contact for designated high-profile accounts. </li><li>Build and maintain strong, long-lasting customer relationships. </li><li>Develop trusted advisor relationships with key accounts and customer stakeholders. </li><li>Conduct demos for prospective clients. </li><li>Communicate clients' needs to the company. </li><li>Identify and pursue cross-sell opportunities with existing clients. </li><li>Onboard new clients. </li><li>Ensure clients receive requested products and services in a timely manner. </li><li>Provide insight and contribute creative and strategic ideas about product improvements, marketing campaigns, and relationship management. </li><li>Assist with challenging client requests or issue escalations as needed. </li></ul> <p>Qualifications</p> <p>What We're Looking For (Minimum qualifications)</p> <ul> <li>Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level </li><li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail </li><li>Excellent listening, negotiation, and presentation abilities </li><li>Excellent organizational and time management skills </li><li>Strong verbal and written communication skills </li><li>You're not afraid to get scrappy in a small environment and use your creative problem solving skills to deliver results </li><li>Strong familiarity with MS Office (primarily Word and Excel) </li><li>Minimum 2 years' experience in the property management industry </li><li>Comfortable with the ever-changing priorities, deadlines, and job requirements of a rapidly growing small company </li></ul> <p>Education Requirements</p> <ul> <li>College degree preferred </li></ul> <p>Type</p> <ul> <li>Full Time, Salaried, Exempt </li></ul> <p>Location</p> <ul> <li>Sandy, UT (Hybrid) </li></ul> <p>Benefits Include</p> <ul> <li>Competitive Pay </li><li>Health Insurance: Medical, Dental, Vision and Prescription Plans </li><li>Health Savings Accounts </li><li>Flexible Spending Account </li><li>Dependent Flexible Spending Account </li><li>Critical Illness </li><li>Accident </li><li>Retirement Savings Plan (401K) with discretionary company match </li><li>Short- and Long-Term Disability </li><li>Company Paid $25,000.00 life insurance </li><li>Supplemental Life and AD&D Insurance </li><li>Employee Assistance Program </li><li>Paid Holidays </li><li>Paid Vacation </li><li>Paid Volunteer Time </li><li>Inhabit Employee Discount Programs </li></ul> <p>Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.</p> <p>#Inhabithires</p> <p>.</p>