<p>Position Summary</p> <p>The Crisis Center of Tampa Bay brings help, hope, and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, and emotional or situational problems. The Mechanic Apprentice performs basic maintenance, assists the Fleet Manager and the materials department with repairs, learns to use tools and diagnostic equipment, and gradually takes on more complex tasks under supervision to develop their skills and become a certified mechanic.</p> <p>Strategic/Transformational Duties and Responsibilities</p> <ul> <li>Provides support to the Fleet Manager and the materials management department as necessary, which is essential for the success of TransCare and other services of the Crisis Center of Tampa Bay. </li></ul> <p>Transactional/Administrative Duties and Responsibilities</p> <ul> <li>Assist in ensuring that all fleet vehicles and equipment are properly maintained, repaired, registered, licensed, tested, and, to the extent appropriate, operated in accordance with federal, state, and local regulations, as directed by immediate supervision. </li><li>Assist Fleet Manager and Materials Management Staff with logistical support as assigned. </li><li>Assist Fleet Manager with light mechanical and electrical repairs. </li><li>Quickly responds to and diagnose/repair vehicle breakdowns in the field when requested. </li><li>Assist Fleet Manager with ordering parts, managing inventory, and keeping track of necessary supplies. </li><li>Build strong partnerships with all fleet business partners and vendors, ensuring that the services, vehicles, and equipment provided satisfy the organization's transportation and equipment needs. </li><li>Maintain a safe and clean work environment. </li><li>Participate in mandatory departmental and company meetings as required. </li><li>Adhere to all safety protocols and guidelines while working with vehicles and equipment. </li><li>Ensure compliance with all company policies and procedures (i.e. SOPs, environmental audits, shop reviews, etc.). </li><li>Completes all required paperwork and documentation neatly, correctly, and on time using Fleet Mate maintenance program and any other database software as required. </li><li>Attend continuing education and training to obtain information and data pertinent to obtain/maintain licensure. </li><li>Performs other such duties as may be required to meet the objectives of the department and the Crisis Center of Tampa Bay. </li></ul> <p>Required Competencies</p> <ul> <li>Cooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships. </li><li>Engaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers. </li><li>Customer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers' long-term interests. Creates strategies to help the organization serve customers more effectively. </li><li>Adaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans. </li><li>Problem Solving - Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions. </li><li>Judgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions. </li><li>Valuing & Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity. </li><li>Self-Management - Takes responsibility for one's behavior and well-being; Works effectively under stress and adapting one's style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor. </li></ul> <p>Education and Experience</p> <ul> <li>High school diploma or equivalent. </li><li>Must have basic set of personal tools. </li><li>Trade school diploma or equivalent preferred. </li><li>Current Driver's License with clean driving history. </li><li>Previous inventory and/or warehouse experience preferred. </li><li>Line Mechanic or Mechanic Helper / Associate experience preferred. </li><li>2 ASE Certifications-(Truck or Automotive series) Brake and Steering / Suspension. </li><li>Must be completed within first 6 months of employment. </li></ul> <p>Knowledge, Skills, and Abilities</p> <ul> <li>Basic automotive knowledge and skills necessary to perform maintenance and repairs on company vehicles. </li><li>Knowledge of the principles and techniques of effective verbal and written communication. </li><li>Knowledge of computer systems. </li><li>Knowledge of basic software programs. </li><li>Knowledge of supervisory principles and practices. </li><li>Ability to understand and apply applicable policies and procedures. </li><li>Ability to determine work priorities and ensure proper completion of work assignments. </li><li>Ability to communicate effectively verbally and in writing. </li><li>Ability to utilize problem-solving techniques. </li><li>Ability to work independently. </li><li>Ability to read electrical diagrams, and repair manuals. </li><li>Ability to establish and maintain effective working relationships with others. </li><li>Skill in the operation of word processing software programs on a personal computer. </li></ul> <p>Physical Demands/Working Conditions</p> <p>Physical Requirement: Must have ability to lift and carry up to 75 lbs. Employee must be able to see, sit, climb or balance, hear, use hands, taste/smell, stoop, kneel, crouch, crawl, stand, walk, talk, and reach with hands and arms. This position performs duties of more than average difficulty requiring the exercise of considerable initiative and independent judgment under general direction.</p> <p>Working Conditions: While performing the duties of this job, the employee occasionally works in outside weather conditions, including temperature extremes, during day and night shifts. Work is often performed in stressful situations.</p> <p>Travel: Limited to local travel between offices and/or vendors.</p> <p>Hours: M-F varied hours. TransCare is open 365 days a year 24-hours a day. Employee may be required to work some holidays, evenings, and/or weekends. Employee may be re-called to duty in the event of a declared disaster or emergency.</p> <p>This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.</p> <p>CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.</p> <p>Updated August 2025</p>