<p>Your role</p> <p>Are you detail oriented, even when multitasking? Do you know how to work with a team to achieve a common goal?</p> <p>We're looking for someone like that to help us:</p> <ul> <li> <p>Collaborate with external clients and internal clients to improve processes, drive outcomes and build lasting relationships</p> </li><li> <p>Process transactions, confirmations and manage exceptions and risk</p> </li><li> <p>Perform root cause analysis to identify and drive process improvements</p> </li><li> <p>Deliver timely and complete resolutions to the client</p> </li><li> <p>Assist with new client set up and ensure the first trades are processed correctly</p> </li><li> <p>Proactively manage the Client experience, anticipate needs and provide excellent client service</p> </li><li> <p>Collaborate across Operations team to identify process efficiencies and solutions</p> </li></ul> <p>Join us</p> <p>At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.</p> <p>We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.</p> <p>Your expertise</p> <p>You have:</p> <ul> <li> <p>A university degree</p> </li><li> <p>strong computer skills and the willingness to learn new programs</p> </li><li> <p>previous client services experience</p> </li><li> <p>the proven ability to build, maintain and enhance relationships at all levels</p> </li></ul> <p>You are:</p> <ul> <li> <p>adaptable, with strong interpersonal skills</p> </li><li> <p>driven, able to work under pressure and multitask</p> </li><li> <p>comfortable working with internal and external clients</p> </li><li> <p>skilled at looking for ways to improve (you're a keen observer and problem solver)</p> </li></ul> <p>About us</p> <p>UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.</p> <p>We have a presence in all major financial centers in more than 50 countries.</p>