<p>Job Location:</p> <p>Corporate Indianapolis</p> <p>PRIMARY PURPOSE:</p> <p>To support Accounts Receivable Department by handling delinquent accounts and negotiating the best resolution for the company. To ensure said resolution, this role entails reconciling accounts, discussions/negotiations with Tenants, review of lease language and resolution of accounts prior to engaging legal counsel.</p> <p>PRINCIPAL RESPONSIBILITIES:</p> <p>Will include, but not be limited to:</p> <ul> <li>Utilize strong decision making and business-related skills to determine next steps in Tenant's accounts, prioritizing tasks daily. </li><li>Updating Yardi with clear/concise pursuit entries, timely follow-up on accounts, coding all assigned accounts to ensure accurate case status and reporting. </li><li>Knowledge of Leases and all associated documents. </li><li>Prepare and mail necessary default or other legal notices to delinquent Tenants. </li><li>Draft all legal documents as necessary for Settlements as needed. </li><li>Ensure the Tenant Access Platform (TAP) is properly updated with documents. </li><li>Negotiations with Tenant(s) and/or Tenant's/Tenants' attorneys for resolution to accounts prior to escalation to Legal Collections. </li><li>Maintaining communication with Receivables, Leasing and Property Management to ensure all outstanding balances are addressed in negotiations. </li><li>Handling closed stores as assigned and conducting UCC searches on equipment left in the premises. </li><li>Review, analyze, and prepare necessary PANs, CDLs and lockouts for certain jurisdictions. </li><li>Respond to e-mails and phone calls in a timely manner. </li><li>Initiate the write off of uncollectible amounts. </li><li>Work with Legal Operations, Legal Collections, Legal Leasing, and Legal Development as needed. </li><li>Attend meetings which may include partners, Leasing, Property Management, etc. </li><li>Train new staff and coordinate new policies to ensure uniform staff understanding. </li><li>Answer and direct paralegals with questions/concerns, training, and escalation. </li><li>Assist the Supervisor, Manager, Senior Manager, and Legal Collection Attorney(s) with projects, reporting, etc. </li><li>Other duties as assigned. </li><li></li></ul> <p>MINIMUM QUALIFICATIONS:</p> <ul> <li>Paralegal Certificate preferred but not required. </li><li>Computer experience required - Microsoft Office including Excel, Word, SharePoint, and Yardi. </li><li>Ability to organize and meet daily/hourly deadlines. </li><li>Excellent communication skills including negotiating, written, and oral. </li><li>General accounting prior coursework and/or job experience </li><li>Ability to handle multiple priorities and work well under pressure. </li><li>Ability to work independently. </li><li>Experience in a fast paced, changing environment. </li></ul>