<p>Summary</p> <p>Provides administrative support to facilitate the admissions process</p> <p>Diversity & Inclusion</p> <p>Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.</p> <p>Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.</p> <p>Essential Job Functions</p> <ul> <li>Processes new applications and related application documents (i.e. change requests) and enters or scans data into appropriate information system </li><li>Reviews transcripts for completeness and enters or scans the information into the appropriate information system </li><li>Answers incoming telephone calls, resolving complex and varied concerns or referring them to other staff members or departments as necessary </li><li>Organizes files efficiently via the workflow process and to facilitate quick access to records </li><li>Generates and/or mails outgoing correspondence </li><li>Provides general information about the university and the admissions process </li><li>Creates and updates training documents related to the application and enrollment process </li><li>Supervises and manages student employees, as necessary, to enhance their academic and professional development </li><li>Performs other duties as assigned </li></ul> <p>Required Qualifications</p> <ul> <li>High School Diploma or Equivalent (GED) </li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience with MS Word and Excel </li><li>Customer service skills </li></ul> <p>Please Note:</p> <p>Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.</p> <p>Applications are accepted on an ongoing basis until job posting is closed.</p>