<p>Job Description</p> <p>Hourly Rate: $23.20</p> <p>Are you looking for a place where meaningful moments are made together?</p> <p>At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Housekeeping Team Leader at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.</p> <ul> <li> <p>Customer service orientated/ ability to conduct guest follow ups and resolve guest opportunities to satisfaction.</p> </li><li> <p>Strong computer skills</p> </li><li> <p>Good organizational skills</p> </li><li> <p>Must have: Great attitude, ability to coach and provide performance feedback.</p> </li><li> <p>Hospitality experience</p> </li><li> <p>Housekeeping experience with focus on villa inspection</p> </li><li> <p>Good problem-solving skills and out of the box thinker who is driven and looking to grow with the company.</p> </li></ul> <p>Shift: 1st/2nd; must be available to work weekends and holidays.</p> <p>Requirement: Valid Driver's License required.</p> <p>Where great benefits lead to a life fulfilled.</p> <ul> <li> <p>Competitive Pay</p> </li><li> <p>Medical/Dental/Vision/401K opportunities</p> </li><li> <p>Travel discounts</p> </li><li> <p>Credit Union Membership</p> </li><li> <p>Tuition Reimbursement</p> </li><li> <p>Professional Counseling & Family Support</p> </li><li> <p>Growth and Development Opportunities</p> </li><li> <p>*Benefit Eligibility will vary by position</p> </li></ul> <p>Site Specific Perks</p> <ul> <li> <p>Free on-site parking</p> </li><li> <p>20% discount at all on-site Food & Beverage outlets while on duty</p> </li><li> <p>Work shoe credit through Shoes for Crews twice a year</p> </li><li> <p>Company branded coat/jacket for all associates</p> </li><li> <p>Hats and sunscreen are provided, as needed</p> </li><li> <p>"Way to Go" Incentive - $5 per name mention deposited onto Wisely card</p> </li><li> <p>Quarterly celebrations - Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations</p> </li><li> <p>Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)</p> </li></ul> <p>As a Housekeeping Team Leader, a typical day will include:</p> <ul> <li> <p>Customer service orientated/ ability to conduct guest follow ups and resolve guest opportunities to satisfaction.</p> </li><li> <p>Strong computer skills</p> </li><li> <p>Good organizational skills</p> </li><li> <p>Must have: Great attitude, ability to coach and provide performance feedback.</p> </li><li> <p>Hospitality experience</p> </li><li> <p>Housekeeping experience with focus on villa inspection</p> </li><li> <p>Good problem-solving skills and out of the box thinker who is driven and looking to grow with the company.</p> </li><li> <p>Completes checklists to report the cleanliness and condition of each assigned area.</p> </li><li> <p>Identifies room assignments and types of cleaning required for each room.</p> </li><li> <p>Inspects guest rooms after being cleaned by the Housekeeper.</p> </li><li> <p>Identifies the turns and reports to the Manager order to which rooms will be cleaned and ready.</p> </li><li> <p>Responds promptly to requests from guests and other departments.</p> </li><li> <p>Enters status of rooms cleaned on assignment sheets.</p> </li><li> <p>Assists all aspects, within the Housekeeping discipline, up to but not limited to cleaning rooms/villas, house aide duties, and public space cleaning.</p> </li></ul> <p>Guest Experience and Company Standards</p> <ul> <li> <p>Welcome and greet guests and anticipate and address their needs.</p> </li><li> <p>Interact with colleagues and guests professionally and promptly.</p> </li><li> <p>Contribute to team goals.</p> </li><li> <p>Always follow company policies and safety procedures.</p> </li></ul> <p>To Become a Housekeeping Team Leader at MVW:</p> <ul> <li> <p>Available to work various shifts, holidays, and both weekend days.</p> </li><li> <p>Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.</p> </li><li> <p>Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</p> </li></ul> <p>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p> <p>Job Requirements</p> <p>#US MVW Resort Ops</p>