<p>Kforce has a client that is seeking a UX Designer in Acton, MA.</p> <p>Overview: We are seeking a talented, collaborative UX Designer to help shape high-impact digital touchpoints surrounding our product. This includes the experiences that support customer success-from onboarding flows and customer portals to medical data dashboards and healthcare provider tools.</p> <p>In this role, you will work on complex design challenges, help define the product experience, and collaborate closely with product managers, engineers, and marketing partners. You will contribute to creating a cohesive, accessible, and empowering end-to-end journey for our users. You will also be part of a close-knit design team that works within a broader, company-wide UX organization. If you are a creative problem-solver who enjoys turning big ideas into intuitive digital experiences, we would love to connect.</p> <p>Key Responsibilities:</p> <ul> <li>Design end-to-end web and cross-platform experiences, including onboarding workflows, customer portals, and medical data dashboards </li><li>Partner with product managers and engineers to take projects from discovery through delivery </li><li>Advocate for users by balancing customer needs with business goals and technical feasibility </li><li>Create wireframes, interactive prototypes, and detailed design specs using Figma, Adobe Creative Cloud, and Miro </li><li>Incorporate insights from user research and content strategy to inform design decisions </li><li>Apply accessibility, usability, and responsive design best practices </li><li>Participate in agile development cycles and product planning </li><li>Collaborate with technical teams to ensure consistency across connected platforms and data flows </li><li>Iterate on existing products and help unify fragmented experiences into a cohesive ecosystem* Bachelor's or Master's degree in a related field preferred </li><li>3-5 years of experience in UX or Product Design focused on customer-centric digital products </li><li>Strategic and hands-on, with strong problem-solving and execution skills </li><li>Clear communicator who uses visual storytelling to influence stakeholders </li><li>Highly collaborative, customer-centric, adaptable in fast-paced environments, and passionate about continuously improving design craft </li><li>High proficiency in Figma and collaboration tools (Miro, Jira, Confluence) </li><li>Strong portfolio demonstrating design process and execution required </li><li>Experience working in agile environments and solid knowledge of WCAG accessibility standards </li><li>Proven success partnering with product managers and engineers </li><li>Bonus: Experience with Salesforce or CRM platforms, healthcare or regulated industries, and advanced high-fidelity prototyping </li></ul>