<p>Collections Team Lead</p> <p>Corporate Headquarters</p> <p>12575 Uline Drive, Pleasant Prairie, WI 53158</p> <p>Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? Then you belong at Uline! As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company!</p> <p>Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.</p> <p>Position Responsibilities</p> <ul> <li> <p>Manage, guide and develop our team of Accounts Receivable Associates.</p> </li><li> <p>Review and assess the team's work, giving constructive feedback.</p> </li><li> <p>Onboard and train new team members.</p> </li><li> <p>Resolve escalated customer problems and coach the team on timely payment collection strategies.</p> </li></ul> <p>Minimum Requirements</p> <ul> <li> <p>High school diploma or equivalent. Bachelor's degree in finance, accounting or a related field preferred.</p> </li><li> <p>2+ years of collections or customer service experience.</p> </li><li> <p>Leadership experience a plus.</p> </li><li> <p>Strong communication and customer service skills with excellent attention to detail.</p> </li></ul> <p>Benefits</p> <ul> <li> <p>Complete health insurance coverage and 401(k) with 6% employer match that starts day one!</p> </li><li> <p>Multiple bonus programs.</p> </li><li> <p>Paid holidays and generous paid time off.</p> </li><li> <p>Tuition Assistance Program that covers professional continuing education.</p> </li></ul> <p>Employee Perks</p> <ul> <li> <p>On-site café and first-class fitness center with complimentary personal trainers.</p> </li><li> <p>Over four miles of beautifully maintained walking trails.</p> </li></ul> <p>About Uline</p> <p>Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.</p> <p>Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.</p> <p>EEO/AA Employer/Vet/Disabled</p> <p>#LI-CD1</p> <p>#CORP</p> <p>(#IN-PPFIN)</p> <p>Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!</p>